Help Centre
Answers to the questions we hear most. Still stuck? Our contact form is a click away.
Is Stillwater Play really free?
Yes, entirely. There is no cost to play any game and no payment information is ever required.
Can I withdraw or win money?
No. This is a social casino for entertainment only. Virtual credits have no monetary value and cannot be cashed out.
How do I create an account?
Click "Registration" in the header, choose a username, email and password, and you are ready to go. No card details needed.
I forgot my login — what now?
Because accounts are stored locally on your device for this demo experience, simply register again or log in with any details to continue playing.
A game will not load. What should I do?
Try refreshing the page or closing and reopening the game window. Make sure your browser is up to date and that no extensions are blocking content.
Do you have a mobile app?
There is no separate app to install. Stillwater Play runs directly in your mobile browser and adapts to your screen.
How do I delete my data?
Clearing your browser storage removes the local profile. See our privacy policy for full details on the limited data we handle.
Where can I find responsible play resources?
Visit our responsible gaming page, which links to independent support organisations such as BeGambleAware and GamCare.